How do I track my order?
A confirmation number will be emailed to you once your order has been placed. You will receive a tracking number when your order ships.
You can also vist our tracking page.
Track Your Order – Peaceful Agape Boutique (peacefulagapebtq.com)
How long will it take to get my order?
SHIPPING TIMEFRAME
(Orders placed by 10AM EST Monday-Friday)
Standard* 4-10 Business Days
Express** 2-3 Business Days
Next Day** 1 Business Day
International 10-14 Business Days
* Standard delivery is available for all U.S. addresses. APO/FPO military address deliveries arrive within 4-10 business days via USPS and DHL.
** Due to added safety measures to protect our customers, Express & Next Day delivery is not available for U.S. territories, Alaska, and Hawaii.
What are the business hours for Peaceful Agape Boutique?
Peaceful Agape Boutique Business Hours
Monday 7:00am to 7:00pm EST
Tuesday 7:00am to 7:00pm EST
Wednesday 7:00am to 7:00pm EST
Thursday 7:00am to 7:00pm EST
Friday 8:00am to 6:00pm EST
Our Customer Support Team is available 24/7 to better assist you.
I purchased the wrong item, what is the exchange policy?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the order number.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange questions at support@peacefulagapebtq.com.
Do you offer repairs?
There are currently no repair services available at Peaceful Agape Boutique.
How do I contact the customer support team?
Get in touch with us 24/7 by emailing us at: support@peacefulagapebtq.com OR info@peacefulagapebtq.com
My package is missing or lost, what should I do?
We recommend contacting the shipping provider (UPS, FedEx, USPS or DHL) with your tracking number in the event that your order is lost or missing to start a claim or inquiry.
I purchased a gift card; how do I give it to the recipient?
A unique gift card code is sent as an email to the purchaser once the gift card is purchased, which can be redeemed at checkout by either the purchaser or the recipient.
Gift Cards do not expire.
Can't find what you're looking for?
Please send us an e-mail if you have any questions. One of our Customer Support Team members will respond to you as soon as possible. If you have an order number, be sure to include it.
Please email us at info@peacefulagapebtq.com
Other inquiries? Let’s chat.
Please email us at support@peacefulagapebtq.com
